Privacy Policy

Last updated: April 2026

Who we are

Tibet Relief Fund (Charity number 1061834) is committed to protecting your personal information. This policy explains how we collect, use, store, and share your data when you interact with us, donate, or participate in our activities.

What information we collect

We may collect the following personal data:

Contact details (name, address, email, phone number)
Donation history and Gift Aid information
Communication preferences
Information related to sponsorship, volunteering, or fundraising participation

We only collect data that is necessary for our charitable activities, fundraising, and supporter communications.

How we use your data

We use your information to:

Process donations and Gift Aid claims
Send receipts and donation confirmations
Provide updates, newsletters, or event information (only if you have opted in)
Manage sponsorships, volunteering, and fundraising activities
Comply with legal and regulatory obligations

We rely on legitimate interest, consent, or legal obligation as appropriate under UK data protection law.

We never sell your personal data.

Where your data is stored

Your personal data is stored securely in our fundraising database, Blackbaud eTapestry, provided by Blackbaud.

We may also use secure third-party systems for:

payment processing
email communications
website and donation platforms

All systems are subject to appropriate security controls and data processing agreements.

Sharing your data

We do not share your personal data for marketing or commercial purposes.

We may share limited information only where necessary to deliver our charitable work, for example:

Sending sponsorship updates from India, Nepal, or Tibet (sponsor-related information only, no financial data)
Trusted service providers supporting IT systems, donation processing, or communications

All third parties are required to comply with UK GDPR and only process data under our instructions.

How long we keep your data

We retain personal data only for as long as necessary.

Donation and financial records are typically kept for six years in line with legal and accounting requirements
Other personal data is reviewed regularly and securely deleted or anonymised when no longer needed

Your rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (where applicable)
Restrict or object to processing
Withdraw consent at any time

To exercise your rights, contact us:

Address: 68a Rochester Place, London NW1 9JX
Email: office@tibetrelieffund.co.uk
Tel: 020 3119 0041

Cookies and website use

Our website uses cookies to improve navigation and functionality. You can manage or disable cookies in your browser settings.

Data security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

Access to personal data is restricted to authorised staff only.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Thank you

Thank you for supporting the Tibet Relief Fund and helping us stand by exiled Tibetan communities in India and Nepal.